Fax Policy

 

To enhance customer service, the Gloucester City Library is pleased to provide a fax service to its community as an additional library offering. The service is available to patrons in good standing.

Patrons needing fax service will be accommodated as soon as possible, but library services and operations will take priority.

Procedure

                        Gloucester City Library Fax Number is 856-456-6724.

                         

                        Operation of the fax machine is limited to library staff.

                         

                        A fax transmission cover sheet available, if requested. The cover sheet will be counted as an additional page for both local or long distance transmission.

                         

                        Local fax transmission charges are $3.00 for first page, $1.00 for each additional page. Non Gloucester City residents will be charged $5.00 for first page, and $3.00 for each additional page. Cash only.

                         

                        Long distance fax transmission charges are $5.00 for the first page, $1.00 for each additional page for residents. Non residents will be charged $7.00 for first page, and $5.00 for each additional page, cash only. Long distance is considered any call outside the 856 area code.

 

If the first call results in a busy signal or other failed connection, 4 more attempts will made to transmit in the next 10 minutes.  If failure persists for 10 minutes, transmissions may be resubmitted one hour later for the reduced cost of $1.00 per page for residents and $3.00 per page for non-residents. Failed long distance faxes will be charged at $2.00 for residents and  $4.00 for non-residents. Only the patron may determine the success of the transmission by calling the recipient. Patrons must be in the library to send faxes.

                         

                        Fax transmissions may also be received. The price for receiving local or long distance faxes is  $2.00/page for residents, $4.00/page for non-residents. Faxes larger than letter size are not receivable.

                         

                        Library staff will not monitor items faxed to the Library. Incoming fax sheets will remain at the fax machine for the patron to collect. Patrons failing to collect faxes in a timely manner will have the charges posted to their library records for payment at their next visit.  Payment must be made at the Circulation Desk by cash only.

                         

                         Fax transmission\collection service is available only during the hours the  Library is open, staff time permitting. Library services take priority over fax requests.

 

Transmission errors are common and print quality is variable and not controllable by the library.

 

The library is NOT responsible for successful transmission of outgoing or incoming faxes nor is the library responsible for any damage or loss of data or consequential damage arising out of the use of this service.

 

 

 

 

 

 

 

 

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